Ops Notes
Notes from the operations desk
One short post every day about digital operations, working as a virtual assistant, and using AI in real client work. Practical, specific, and written from practice — not theory.
Turning Raw Transcripts into Actionable Meeting Notes
Discover my AI workflow for transforming meeting transcripts into clear decisions and owners.
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Testing AI Scheduling Tools: Motion, Reclaim, and Plain Calendars
Exploring the effectiveness of AI scheduling tools for managing multiple clients.
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What I Do in the First 48 Hours with a New Client
Here's how I set the stage for success in my initial days with a new client.
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My AI Research Workflow: From Questions to Briefs
Here's how I effectively structure my AI research process for client projects.
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When NOT to Use AI in Client Work: My Judgment Calls
Some client tasks require a human touch, especially sensitive communications.
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Managing Up: Keeping Your Founder Informed Without Meetings
Async updates can build trust with busy founders and keep everyone aligned.
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How I Use AI to Draft SOPs in Half the Time
Learn how to streamline your SOP creation with AI through a simple drafting process.
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Redesigning Workflows: A Systems Thinking Approach for VAs
Great VAs fix broken processes rather than just tackling tasks, leading to lasting efficiency.
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Comparing AI Meeting Note-Takers: Otter, Fireflies, Fathom
A practical comparison of Otter, Fireflies, and Fathom for accuracy and summaries in meetings.
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Comparing AI Image Tools for Blog Covers: Insights from My Mid-Project Switch
I explored various AI image tools for blog covers and learned their strengths while switching models.
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Quickly Adapting to a Client's Voice in Digital Operations
Understanding a client's tone and decision patterns accelerates effective communication.
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Crafting Effective Async Updates: Status Reports That Engage
Learn how to write status reports that keep clients informed and engaged without overwhelming them.
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The Human Edge in Operations: What AI Can't Replace
Context, trust, taste, and accountability are where humans still shine in operations.
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Effective AI Prompt Patterns for Weekly Client Work
Discover the prompt structures that streamline my AI usage with clients.
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Evaluating the AI Tools Worth Paying For as a Virtual Assistant
Here are the AI tools that provide real value for virtual assistants and enhance productivity.
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The Client Onboarding Checklist I Wish Everyone Used
A solid onboarding checklist focuses on access, context, and communication norms.
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Zapier vs Make vs n8n: Choosing the Right Automation Tool for Your Client
A practical comparison of Zapier, Make, and n8n based on cost, learning curve, and client size.
Read post →Crafting Clear SOPs: Documenting Processes for Any Team Member
Learn to write effective SOPs that anyone can follow, using screenshots and decision points.
Read post →Repurposing Content with AI: A 5-Way Approach for Busy Founders
Learn how to effectively use AI to repurpose a single piece of content five different ways, maximizing your outreach.
Read post →Lightweight Ways to Track 10 Projects and Stay Sane
Discover how I manage multiple projects efficiently without overwhelm.
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Creating a Solo Content Pipeline for Your Virtual Assistant
Implement a seamless content pipeline that your VA can manage independently.
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How I QA AI Output Before It Reaches a Client
A look at my verification process for checking AI-generated content.
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Free vs Paid AI: Identifying When Free Tiers Fall Short for Client Work
Explore when free AI tools stop sufficing and when investing in paid options pays off.
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Staying Current with AI: A Practical Approach for Practitioners
Discover how I manage my AI knowledge without getting lost in the noise.
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Rapid Tool Mastery: Using AI to Learn New Software for Clients
Here's how I leverage AI to become functional in unfamiliar software within a day.
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My End-of-Day Shutdown Ritual for Seamless Client Work
Discover my evening routine that ensures a quick and efficient start each morning.
Read post →Hello, Ops Notes: why I'm writing every day
I'm starting a daily blog about digital operations, virtual assistance, and practical AI — written from real practice, not theory.
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